Qualitäts- und Prozessmanagement

Process Management E-Learning - 1. Derive operational process goals

by TÜV Rheinland Akademie GmbH
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Preview image for training Process Management E-Learning - 1. Derive operational process goals
including VAT 190,99 89,99

Course Features

  • Certified by TÜV Rheinland
  • Lifetime Access
  • Course Level: Beginner
  • Learning Extent: 0 hrs. 45 min.
  • Language: english
Target Audiences:

Course Overview

About this online Course

This online course is the second part of our process management course series. It offers you an overview of the topic "Deriving operational process objectives".

Become successful through properly implemented process management. But this success requires an understanding of what process management actually is.

This online course provides you with an understanding of how operational process goals can be derived from strategic business goals. Process objectives are intended to provide guidance to those executing the process. Managers should be supported in controlling and improving processes.

You learn to consider improvement potentials when setting goals in the process. The concretization of goals on different levels of the process model is also part of the online course. You will learn how to document process goals and how to make them controllable using measurable key figures.

You learn with practical examples and have the possibility to test your knowledge with a quiz. There is also the possibility to download additional learning material at the end of the course. In addition to your completed online course, you can access the content again and again with the help of the additional documents.

Take a look at our free content in the learning content and get an overview of the topics.

Benefit

You learn how the operational process goals can be derived from the strategic corporate goals. This will provide you with the basis for implementing customer requirements and corporate strategy.

Target group

Managers and employees from the areas of

  • process management,
  • organization,
  • corporate and personnel development,
  • quality management,
  • information technology,
  • process managers, process analysts, process coordinators
  • Managers with process responsibility.

Learning content

  • Deriving operational process objectives from strategic targets
  • Define process goals "smart
  • Considering identified improvement potentials when defining objectives
  • Concretize objectives across the levels of the process model
  • Document process goals
  • Make goals controllable via measurable key figures

Learning Contents

Summary of Learning Contents

Process Management E-Learning - 1. Derive operational process goals 

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  • Process Management E-Learning - 1. Derive operational process goals 
    extension interactive content
    timelapse 0 hrs. 45 min.

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