Process Management E-Learning - 1. Derive operational process goals

by TÜV Rheinland Akademie GmbH
Back to Courses
Proceed to Checkout Edit Shopping Cart Got a voucher? Book for others? Go to the shopping cart!
Preview image for training Process Management E-Learning - 1. Derive operational process goals
including VAT 89,99
You can select the number of vouchers later on from your shopping cart.

Course Features

  • Certified by TÜV Rheinland
  • Lifetime Access
  • Course Level: Beginner
  • Learning Extent: 0 hrs. 45 min.
  • Language: english
Target Audiences:

Course Overview

About this online Course

This online course is the second part of our process management course series. It offers you an overview of the topic "Deriving operational process objectives".

Become successful through properly implemented process management. But this success requires an understanding of what process management actually is.

This online course provides you with an understanding of how operational process goals can be derived from strategic business goals. Process objectives are intended to provide guidance to those executing the process. Managers should be supported in controlling and improving processes.

You learn to consider improvement potentials when setting goals in the process. The concretization of goals on different levels of the process model is also part of the online course. You will learn how to document process goals and how to make them controllable using measurable key figures.

You learn with practical examples and have the possibility to test your knowledge with a quiz. There is also the possibility to download additional learning material at the end of the course. In addition to your completed online course, you can access the content again and again with the help of the additional documents.

Take a look at our free content in the learning content and get an overview of the topics.


You learn how the operational process goals can be derived from the strategic corporate goals. This will provide you with the basis for implementing customer requirements and corporate strategy.

Target group

Managers and employees from the areas of

  • process management,
  • organization,
  • corporate and personnel development,
  • quality management,
  • information technology,
  • process managers, process analysts, process coordinators
  • Managers with process responsibility.

Learning content

  • Deriving operational process objectives from strategic targets
  • Define process goals "smart
  • Considering identified improvement potentials when defining objectives
  • Concretize objectives across the levels of the process model
  • Document process goals
  • Make goals controllable via measurable key figures

Learning Contents

Summary of Learning Contents

Process Management E-Learning - 1. Derive operational process goals 

timelapse 0 hrs. 45 min.
  • Deriving operational process goals 
    extension interactive content
    timelapse 0 hrs. 45 min.


Overall Rating

Average Rating
{{ summary.avg }}
{{ }} Rating {{ }} Ratings
{{ 5 - summaryRating }} stars:
{{ summaryCount }} Ratings


from {{ rating.user.display_name }} am {{ rating.created_at | formatDate }}

Answer from {{ rating.answer_user.display_name }} Adminstrator am {{ rating.answered_at | formatDate }}


This training does not yet have ratings.

Questions & Discuss

Comments and Questions about the course

Do you have any general questions about the course? Would you like to get a more detailed picture of the structure of the course? Whether you want to share your own experiences with the learning community or have questions about a specific content: Feel free to join the discussions with other learners on this course.

Please login to participate in this course discussion.

No comment available. Be the first one to leave a reply.

Courses you may also be interested in: