Business Culture Japan

Benefit

For employees working internationally and for those who want to achieve better understanding, better interaction and success with international colleagues and partners.

Target group

Newcomers and beginners, employees who work with colleagues, clients or business partners from, or will be dispatched to, Japan.

Learning objectives

In about 90 minutes you’ll look deeper into Japanese business culture and develop a better understanding of the Japanese way of thinking and communicating.

Learning Content

• Establishing and maintaining contacts with Japanese business partners 
• First impressions
• Presenting products and services
• The Japanese communication style – choosing the right interpreter, small talk, expressing criticism appropriately, facial expressions and gestures
• Meetings – agenda, participants, coordination
• Hierarchies, negotiation strategies, pricing
• The Japanese way of working – communication between colleagues and supervisors, dealing with problems and conflicts, deadlines
• Appropriate business attire
• Business dinners, private invitations, karaoke and other leisure activities