Interkulturelle Kompetenz

Business Culture Japan

by crossculture academy GmbH
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Course Features

  • Certified by TÜV Rheinland
  • Lifetime Access
  • Course Level: Beginner
  • Learning Extent: 1 hrs. 30 min.
  • Language: english
Target Audiences:

Course Overview

About this online Course

If you want to establish good business relations with Japanese, you should place great importance on good relationships, because loyalty and trust are the basis for daily cooperation in Japan. A certain familiarity with leisure and work habits also paves the way for successful cooperation with Japan.


For employees working internationally and for those who want to achieve better understanding, better interaction and success with international colleagues and partners.

Target group

Newcomers and beginners, employees who work with colleagues, clients or business partners from, or will be dispatched to, Japan.

Learning objectives

In about 90 minutes you’ll look deeper into Japanese business culture and develop a better understanding of the Japanese way of thinking and communicating.

Learning Content

  • Establishing and maintaining contacts with Japanese business partners 
  • First impressions
  • Presenting products and services
  • The Japanese communication style – choosing the right interpreter, small talk, expressing criticism appropriately, facial expressions and gestures
  • Meetings – agenda, participants, coordination
  • Hierarchies, negotiation strategies, pricing
  • The Japanese way of working – communication between colleagues and supervisors, dealing with problems and conflicts, deadlines
  • Appropriate business attire
  • Business dinners, private invitations, karaoke and other leisure activities

Learning Contents

Summary of Learning Contents

Business Culture Japan 

timelapse 1 hrs. 30 min.
  • Business Culture Japan 
    extension interactive content
    timelapse 1 hrs. 30 min.


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