Management

Konfliktmanagement

by M.I.T e-Solutions GmbH
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Course Features

  • Certified by TÜV Rheinland
  • Access Time Lifetime Access
  • Course Level: Beginner
  • Learning Extent: 0 hrs. 45 min.
  • Language: german
  • Course Code: 9qQzxQLeJa
Target Audiences:
Not fully mobile optimized

Course Overview

About this online Course

Wenn verschiedene Auffassungen aufeinandertreffen und unterschiedliche Temperamente am Arbeitsplatz miteinander klarkommen müssen, dann kann es schon einmal krachen. Das hängt von diversen Faktoren wie zum Beispiel der Persönlichkeit ab, aber auch davon, welche Werte jemand verkörpert.

Nutzen

Dieser Kurs bringt Dir die verschiedenen Ursachen sowie Arten von Konflikten näher. Du lernst, wie Streitigkeiten bewältigt werden können und welche Rolle die Sprache dabei spielt.

Zielgruppe

Alle Mitarbeiter eines Unternehmens

Inhalte

  • Einführung
  • Konfliktbewältigung
  • Konflikteskalation
  • Konfliktprävention
  • Aus Konflikten lernen

Summary of Learning Contents

Konfliktmanagement 

timelapse 0 hrs. 45 min.
  • Konfliktmanagement 
    extension interactive content
    timelapse 0 hrs. 45 min.

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