Management

How to Deliver Criticism in the Workplace

by Lecturio
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Preview image for training How to Deliver Criticism in the Workplace
including VAT 24,99

Course Features

  • Certified by TÜV Rheinland
  • Lifetime Access
  • Course Level: Beginner
  • Learning Extent: about 31 minutes
  • Language: english
Target Audiences:

Course Overview

About this online Course

Imagine being able to give employees, colleagues and clients constructive criticism in the workplace, and they follow your advice, and actually appreciate your insights. Wouldn't it be nice to know that you can deliver criticism to colleagues in the workplace and they will take your criticism to heart and feel better about you in the process?

In this How to Deliver Criticism in the Workplace course, you will learn the following:

  • How to avoid the common blunders other people make when delivering criticism in the workplace
  • How to build trust first with colleagues How to make your criticism seem objective and credible
  • How to package your criticism so that it will be acted upon

The skill you will learn in this class is not primarily theoretical or academic. It is a skill that requires physical habits. That is why you will be asked to take part in numerous exercises where you record yourself speaking on video, and then watching yourself. Learning presentation skills is like learning how to ride a bicycle. You simply have to do it numerous times and work past the wobbling and falling off parts until you get it right.

Learning content

  • How to Deliver Criticism in the Workplace
  • Introduction to Criticism in the Workplace
  • Strategy for Criticism: Start with Praise
  • Strategy for Criticism: Isolate Exactly What is Wrong
  • Strategy for Criticism: Give Highly Specific Advice
  • Strategy for Criticism: End with Positive Context
  • Practicing Criticism in the Workplace: Video Rehearsal
  • Criticism in the Workplace: Summary

Learning Contents

Summary of Learning Contents

How to Deliver Criticism in the Workplace 

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  • How to Deliver Criticism in the Workplace 
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  • Introduction to Criticism in the Workplace 
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  • Strategy for Criticism: Start with Praise 
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  • Strategy for Criticism: Isolate Exactly What is Wrong 
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  • Strategy for Criticism: Give Highly Specific Advice 
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  • Strategy for Criticism: End with Positive Context 
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    timelapse 0h 03m
  • Practicing Criticism in the Workplace: Video Rehearsal 
    extension interactive content
    timelapse 0h 04m
  • Criticism in the Workplace: Summary 
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    timelapse 0h 01m

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