Course Features
- workspace_premium Certified by TÜV Rheinland
- calendar_month Access Time 1 Jahr Zugriff
- trending_up Course Level: Beginner
- timelapse Learning Extent: 0 hrs. 31 min.
- language Language: english
- fingerprint Course Code: 2dyzaBdeZ9
Course Overview
About this online Course
Imagine being able to give employees, colleagues and clients constructive criticism in the workplace, and they follow your advice, and actually appreciate your insights. Wouldn't it be nice to know that you can deliver criticism to colleagues in the workplace and they will take your criticism to heart and feel better about you in the process?
In this How to Deliver Criticism in the Workplace course, you will learn the following:
- How to avoid the common blunders other people make when delivering criticism in the workplace
- How to build trust first with colleagues How to make your criticism seem objective and credible
- How to package your criticism so that it will be acted upon
The skill you will learn in this class is not primarily theoretical or academic. It is a skill that requires physical habits. That is why you will be asked to take part in numerous exercises where you record yourself speaking on video, and then watching yourself. Learning presentation skills is like learning how to ride a bicycle. You simply have to do it numerous times and work past the wobbling and falling off parts until you get it right.
Learning content
- How to Deliver Criticism in the Workplace
- Introduction to Criticism in the Workplace
- Strategy for Criticism: Start with Praise
- Strategy for Criticism: Isolate Exactly What is Wrong
- Strategy for Criticism: Give Highly Specific Advice
- Strategy for Criticism: End with Positive Context
- Practicing Criticism in the Workplace: Video Rehearsal
- Criticism in the Workplace: Summary
Summary of Learning Contents
How to Deliver Criticism in the Workplace
-
How to Deliver Criticism in the Workplaceextension interactive contenttimelapse 0 hrs. 01 min.
-
Introduction to Criticism in the Workplaceextension interactive contenttimelapse 0 hrs. 01 min.
-
Strategy for Criticism: Start with Praiseextension interactive contenttimelapse 0 hrs. 10 min.
-
Strategy for Criticism: Isolate Exactly What is Wrongextension interactive contenttimelapse 0 hrs. 05 min.
-
Strategy for Criticism: Give Highly Specific Adviceextension interactive contenttimelapse 0 hrs. 06 min.
-
Strategy for Criticism: End with Positive Contextextension interactive contenttimelapse 0 hrs. 03 min.
-
Practicing Criticism in the Workplace: Video Rehearsalextension interactive contenttimelapse 0 hrs. 04 min.
-
Criticism in the Workplace: Summaryextension interactive contenttimelapse 0 hrs. 01 min.
Ratings
Overall Rating
Reviews
from {{ rating.user.display_name }} am {{ rating.created_at | formatDate }}
Comments and Questions about the course
Do you have any general questions about the course? Would you like to get a more detailed picture of the structure of the course? Whether you want to share your own experiences with the learning community or have questions about a specific content: Feel free to join the discussions with other learners on this course.