Course Features
- assignment_turned_in Certified by TÜV Rheinland
- access_time Lifetime Access
- trending_up Course Level: Beginner
- timelapse Learning Extent: 3 hrs. 27 min.
- language Language: english
Course Overview
About this online Course
Improve Your Management Style With Better Communication!
This course covers the basics of using Style-Stepping to avoid conflict, build powerful teams, and inspire others with the right benefit language. The customer learns how to shift his or her language to meet that of the person with whom she or he is communicating, facilitating a deeper, speedier connection, leading to a more profound understanding and synergy among all team members, increasing production and decreasing time spent on conflict resolution.
You’ll learn how to:
- More effectively choose the right people for the job or team based on their natural strengths and weaknesses, and pair the right people with one another to form the most effective team possible.
- Apologize, say thank you,and show respect in other peoples’ language rather than your own language, which helps stimulate more right-brain activity, and ensure others hear and understand some of the most important messages you will ever send
- Motivate and Inspire people by speaking the right benefit language they will both understand and respond to, while teaching people in their preferred learning style—increasing the likelihood they will both understand and follow instructions.
This course is designed for:
- Mid-Management Training
- Comprehensive Executive Training
Target group
This course is designed for Mid-Management Training or Comprehensive Executive Training.
Learning content
- Identifying and Understanding Various Working and Communication
- Styles Style Stepping to Overcoming Conflicts and Avoid Misunderstandings
- Teaching Your Entire Team to Style Step
- Identifying and Interpreting Visual Cues
- Projecting an Image of Power and Confidence Using Non-Verbal Cues
- Projecting the Image of an Active Listener
- Identifying Toxic, Destructive Communication and Behavior in Yourself and Others
- Using Freestyle-Scripting to Effectively Respond to Unwanted Behavior
- Defusing Emotionally-Charged Situations
- Quiz „Communication Training for Managers“
Learning Contents
Summary of Learning Contents
Communication Training for Managers
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Identifying and Understanding Various Working and Communication Stylesextension interactive contenttimelapse 0 hrs. 30 min.
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Style Stepping to Overcoming Conflicts and Avoid Misunderstandingsextension interactive contenttimelapse 0 hrs. 26 min.
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Teaching Your Entire Team to Style Stepextension interactive contenttimelapse 0 hrs. 08 min.
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Identifying and Interpreting Visual Cuesextension interactive contenttimelapse 0 hrs. 33 min.
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Projecting an Image of Power and Confidence Using Non-Verbal Cuesextension interactive contenttimelapse 0 hrs. 21 min.
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Projecting the Image of an Active Listenerextension interactive contenttimelapse 0 hrs. 16 min.
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Identifying Toxic, Destructive Communication and Behavior in Yourself and Othersextension interactive contenttimelapse 0 hrs. 22 min.
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Using Freestyle-Scripting to Effectively Respond to Unwanted Behaviorextension interactive contenttimelapse 0 hrs. 29 min.
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Defusing Emotionally-Charged Situationsextension interactive contenttimelapse 0 hrs. 22 min.
Ratings
Overall Rating
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Questions & Discuss
Comments and Questions about the course
Do you have any general questions about the course? Would you like to get a more detailed picture of the structure of the course? Whether you want to share your own experiences with the learning community or have questions about a specific content: Feel free to join the discussions with other learners on this course.
