Business Culture Switzerland

Benefit

For employees working internationally and for those who want to achieve better understanding, better interaction and success with international colleagues and partners.

Target group

Newcomers and beginners, employees who work with colleagues, clients or business partners from, or will be dispatched to, Switzerland.

Learning objectives

In about 90 minutes, learn how to successfully communicate, negotiate and cooperate with Swiss business partners, customers and colleagues.

Learning Content

• Building and maintaining contact with Swiss business partners
• Presenting products and services convincingly
• The Swiss communication style – criticism, body language, business correspondence
• Meetings – course, decision making, negotiation tactics and strategies, presentation style, oral agreements and contracts
• Dealing with conflicts, information, dates and deadlines
• Working together in intercultural teams
• Appropriate business attire
• Dealing with men and women in business circles
• Business meals, after work and private invitations
• Building and maintaining contact with Swiss business partners