Course Features
- workspace_premium Certified by TÜV Rheinland
- calendar_month Access Time: Lifetime Access
- trending_up Course Level: Beginner
- timelapse Learning Extent: 1 hrs. 30 min.
- language Language: english
- fingerprint Course Code: 9qQzxEGeJa
Course Overview
About this online Course
Swiss businesspeople have a reputation for being extremely accurate, over-punctual, sometimes rather rude, and mostly quite lacking in humour. But is that actually true? In this online course, you will learn how to do business in Switzerland.
Benefit
For employees working internationally and for those who want to achieve better understanding, better interaction and success with international colleagues and partners.
Target group
Newcomers and beginners, employees who work with colleagues, clients or business partners from, or will be dispatched to, Switzerland.
Learning objectives
In about 90 minutes, learn how to successfully communicate, negotiate and cooperate with Swiss business partners, customers and colleagues.
Learning Content
- Building and maintaining contact with Swiss business partners
- Presenting products and services convincingly
- The Swiss communication style – criticism, body language, business correspondence
- Meetings – course, decision making, negotiation tactics and strategies, presentation style, oral agreements and contracts
- Dealing with conflicts, information, dates and deadlines
- Working together in intercultural teams
- Appropriate business attire
- Dealing with men and women in business circles
- Business meals, after work and private invitations
- Building and maintaining contact with Swiss business partners
Summary of Learning Contents
Business Culture Switzerland
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Business Culture in Switzerlandextension interactive contenttimelapse 1 hrs. 30 min.
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Comments and Questions about the course
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