Interkulturelle Kompetenz

Business Culture Great Britian

by crossculture academy GmbH
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Course Features

  • Certified by TÜV Rheinland
  • Lifetime Access
  • Course Level: Beginner
  • Learning Extent: 1 hrs. 30 min.
  • Language: english
Target Audiences:

Course Overview

About this online Course

For good relations with British business partners you’ll need to know everything about coded speech. Further critical success factors are pragmatism, tolerance, and the ability to compromise. And don’t forget to always think in options and deal masterfully with the unique British sense of humor.


For employees working internationally and for those who want to achieve better understanding, better interaction and success with international colleagues and partners.

Target group

Newcomers and beginners, employees who work with colleagues, clients or business partners from, or will be dispatched to, Great Britian.

Learning objectives

In about 90 minutes you’ll look deeper into UK business culture and develop a better understanding of the British way of thinking and communicating.

Learning Content

  • Building and maintaining contact with British business partners
  • Form of address and greeting, small talk 
  • The British work and communication style – 
  • Presenting products and services convincingly
  • Dealing with criticism complaints and problems, feedback
  • Tips for business correspondence
  • Meetings – course, decision making, presentation style
  • Negotiations – the meaning of good connections
  • Offers and contracts, dates and deadlines
  • Appropriate business attire
  • Business meals, pub culture and private invitations

Learning Contents

Summary of Learning Contents

Business Culture Great Britian 

timelapse 1 hrs. 30 min.
  • Business Culture Great Britain 
    extension interactive content
    timelapse 1 hrs. 30 min.


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