Management

Business Communication Training

by Lecturio GmbH
Back to Courses
Proceed to Checkout Edit Shopping Cart Got a voucher? Book for others? Go to the shopping cart!
Preview image for training Business Communication Training
including VAT 99,99

Course Features

  • Certified by TÜV Rheinland
  • Lifetime Access
  • Course Level: Beginner
  • Learning Extent: 8 hrs. 17 min.
  • Language: english
Target Audiences:

Course Overview

About this online Course

Learn to communicate efficiently and improve your career! Whether for salary negotiations, oral presentations, performance appraisals, or job interviews-communication skills are the basis of success in business.

This course contains a comprehensive online communication training with a lot of tactics, strategies, and tips for all kind of workplace settings. It is the ideal way for employees, managers, and leaders to become a confident communicator—even in tricky situations.

After completing this course, you’ll be aware of:

  • Basic communication methods and patterns, like using your voice to control the conversation.
  • How to become a valuable and comprehensive conversational partner for others and how to limit potential for conflict.
  • Ways to stay focused and come to faster conclusions, even in challenging situations.
  • How to react to unexpected questions in front of a group and how to inspire your audience.

The training concept is designed for:

  • Employees
  • Mid-Management
  • Executives

Target group

The training concept is designed for Employees, Mid-Management and Executive.

Learning content

Effective Communication in the Workplace

  • Course Overview: Business Communication Training
  • Becoming a Principle-Centered Communicator
  • Staying Focused in Challenging Communication Situations
  • Speaking with more Power, Tact and Skill
  • Mastering New Verbal Patterns
  • How to Keep Cool in Challenging Situations
  • Communicating like a Leader
  • Quiz „Effective Communication in the Workplace“

Communication Training for Managers

  • Identifying and Understanding Various Working and Communication Styles
  • Style Stepping to Overcoming Conflicts and Avoid Misunderstandings
  • Teaching Your Entire Team to Style Step
  • Identifying and Interpreting Visual Cues    
  • Projecting an Image of Power and Confidence Using Non-Verbal Cues
  • Projecting the Image of an Active Listener
  • Identifying Toxic, Destructive Communication and Behavior in Yourself and Others
  • Using Freestyle-Scripting to Effectively Respond to Unwanted Behavior
  • Defusing Emotionally-Charged Situations
  • Quiz „Communication Training for Managers (EN)“

Executive Communication Training (EN)

  • Identifying Difficult People at the Workplace
  • Using the Enneagram to Identify and Stop Difficult Behavior Before it Manifests
  • Power Phrases and Danger Phrases for Difficult and Demanding People
  • Appearing to Always Have Just the Right Words
  • Using Language Designed to Inspire and Motivate Your Audience
  • Handling Questions, Blackouts, and Other Public-Speaking Emergencies
  • Quiz „Executive Communication Training"
  • Quiz „Business Communication Training“

Learning Contents

Summary of Learning Contents

Effective Communication in the Workplace 

timelapse 2 hrs. 47 min.
  • Course Overview: Business Communication Training 
    extension interactive content
    timelapse 0 hrs. 02 min.
  • Becoming a Principle-Centered Communicator 
    extension interactive content
    timelapse 0 hrs. 26 min.
  • Staying Focused in Challenging Communication Situations 
    extension interactive content
    timelapse 0 hrs. 23 min.
  • Speaking with more Power, Tact and Skill 
    extension interactive content
    timelapse 0 hrs. 26 min.
  • Mastering New Verbal Patterns 
    extension interactive content
    timelapse 0 hrs. 40 min.
  • How to Keep Cool in Challenging Situations 
    extension interactive content
    timelapse 0 hrs. 29 min.
  • Communicating like a Leader 
    extension interactive content
    timelapse 0 hrs. 21 min.

Communication Training for Managers 

timelapse 3 hrs. 26 min.
  • Identifying and Understanding Various Working and Communication Styles 
    extension interactive content
    timelapse 0 hrs. 29 min.
  • Style Stepping to Overcoming Conflicts and Avoid Misunderstandings 
    extension interactive content
    timelapse 0 hrs. 26 min.
  • Teaching Your Entire Team to Style Step 
    extension interactive content
    timelapse 0 hrs. 08 min.
  • Identifying and Interpreting Visual Cues 
    extension interactive content
    timelapse 0 hrs. 33 min.
  • Projecting an Image of Power and Confidence Using Non-Verbal Cues 
    extension interactive content
    timelapse 0 hrs. 21 min.
  • Projecting the Image of an Active Listener 
    extension interactive content
    timelapse 0 hrs. 16 min.
  • Identifying Toxic, Destructive Communication and Behavior in Yourself and Others 
    extension interactive content
    timelapse 0 hrs. 22 min.
  • Using Freestyle-Scripting to Effectively Respond to Unwanted Behavior 
    extension interactive content
    timelapse 0 hrs. 29 min.
  • Defusing Emotionally-Charged Situations 
    extension interactive content
    timelapse 0 hrs. 22 min.

Executive Communication Training 

timelapse 2 hrs. 04 min.
  • Identifying Difficult People at the Workplace 
    extension interactive content
    timelapse 0 hrs. 34 min.
  • Using the Enneagram to Identify and Stop Difficult Behavior Before it Manifests 
    extension interactive content
    timelapse 0 hrs. 16 min.
  • Power Phrases and Danger Phrases for Difficult and Demanding People 
    extension interactive content
    timelapse 0 hrs. 18 min.
  • Appearing to Always Have Just the Right Words 
    extension interactive content
    timelapse 0 hrs. 26 min.
  • Using Language Designed to Inspire and Motivate Your Audience 
    extension interactive content
    timelapse 0 hrs. 16 min.
  • Handling Questions, Blackouts, and Other Public-Speaking Emergencies 
    extension interactive content
    timelapse 0 hrs. 14 min.

Ratings

Overall Rating

Average Rating
{{ summary.avg }}
{{ summary.total }} Rating {{ summary.total }} Ratings
{{ 5 - summaryRating }} stars:
{{ summaryCount }} Ratings

Reviews

from {{ rating.user.display_name }} am {{ rating.created_at | formatDate }}

Answer from {{ rating.answer_user.display_name }} Adminstrator am {{ rating.answered_at | formatDate }}

star_border

This training does not yet have ratings.

Questions & Discuss

Comments and Questions about the course

Do you have any general questions about the course? Would you like to get a more detailed picture of the structure of the course? Whether you want to share your own experiences with the learning community or have questions about a specific content: Feel free to join the discussions with other learners on this course.

Please login to participate in this course discussion.
chat_bubble_outline

No comment available. Be the first one to leave a reply.


Courses you may also be interested in:

Preview image for training Agile Methoden - Online-Seminar
Management
Agile Methoden
Preview image for training Kundenbindung
Management
Kundenbindung
Preview image for training Praxiswissen Führung
Management
Praxiswissen Führung
Preview image for training Profitiere von den Top 5 Routinen erfolgreicher Manager
Management
Top 5 Management-Routinen