Management

Business Communication Training

by Lecturio
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Preview image for training Business Communication Training
including VAT 99,90

Course Features

  • Certified by TÜV Rheinland
  • Lifetime Access
  • Course Level: Beginner
  • Learning Extent: about 22,7 hours
  • Language: english
Target Audiences:

Course Overview

About this online Course

Learn to communicate efficiently and improve your career! Whether for salary negotiations, oral presentations, performance appraisals, or job interviews—communication skills are the basis of success in business.

This course contains a comprehensive online communication training with a lot of tactics, strategies, and tips for all kind of workplace settings. It is the ideal way for employees, managers, and leaders to become a confident communicator—even in tricky situations.

After completing this course, you’ll be aware of:

  • Basic communication methods and patterns, like using your voice to control the conversation.
  • How to become a valuable and comprehensive conversational partner for others and how to limit potential for conflict.
  • Ways to stay focused and come to faster conclusions, even in challenging situations.
  • How to react to unexpected questions in front of a group and how to inspire your audience.

The training concept is designed for:

  • Employees
  • Mid-Management
  • Executives

Target group

The training concept is designed for Employees, Mid-Management and Executive.

Learning content

Effective Communication in the Workplace

  • Course Overview: Business Communication Training
  • Becoming a Principle-Centered Communicator
  • Staying Focused in Challenging Communication Situations
  • Speaking with more Power, Tact and Skill
  • Mastering New Verbal Patterns
  • How to Keep Cool in Challenging Situations
  • Communicating like a Leader
  • Quiz „Effective Communication in the Workplace“

Communication Training for Managers

  • Identifying and Understanding Various Working and Communication Styles
  • Style Stepping to Overcoming Conflicts and Avoid Misunderstandings
  • Teaching Your Entire Team to Style Step
  • Identifying and Interpreting Visual Cues    
  • Projecting an Image of Power and Confidence Using Non-Verbal Cues
  • Projecting the Image of an Active Listener
  • Identifying Toxic, Destructive Communication and Behavior in Yourself and Others
  • Using Freestyle-Scripting to Effectively Respond to Unwanted Behavior
  • Defusing Emotionally-Charged Situations
  • Quiz „Communication Training for Managers (EN)“

Executive Communication Training (EN)

  • Identifying Difficult People at the Workplace
  • Using the Enneagram to Identify and Stop Difficult Behavior Before it Manifests
  • Power Phrases and Danger Phrases for Difficult and Demanding People
  • Appearing to Always Have Just the Right Words
  • Using Language Designed to Inspire and Motivate Your Audience
  • Handling Questions, Blackouts, and Other Public-Speaking Emergencies
  • Quiz „Executive Communication Training"
  • Quiz „Business Communication Training“

Learning Contents

Summary of Learning Contents

Part 1- Effective Communication in the Workplace 

timelapse 2h 57m
  • label Free Content
    extension interactive content
    timelapse 0h 02m
  • Becoming a Principle-Centered Communicator 
    extension interactive content
    timelapse 0h 26m
  • Staying Focused in Challenging Communication Situations 
    extension interactive content
    timelapse 0h 23m
  • Speaking with more Power, Tact and Skill 
    extension interactive content
    timelapse 0h 36m
  • Mastering New Verbal Patterns 
    extension interactive content
    timelapse 0h 40m
  • How to Keep Cool in Challenging Situations 
    extension interactive content
    timelapse 0h 29m
  • Communicating like a Leader 
    extension interactive content
    timelapse 0h 21m

Part 2- Communication Training for Managers 

timelapse 3h 28m
  • Identifying and Understanding Various Working and Communication Styles 
    extension interactive content
    timelapse 0h 30m
  • Style Stepping to Overcoming Conflicts and Avoid Misunderstandings 
    extension interactive content
    timelapse 0h 26m
  • Teaching Your Entire Team to Style Step 
    extension interactive content
    timelapse 0h 08m
  • Identifying and Interpreting Visual Cues 
    extension interactive content
    timelapse 0h 33m
  • Projecting an Image of Power and Confidence Using Non-Verbal Cues 
    extension interactive content
    timelapse 0h 21m
  • Projecting the Image of an Active Listener 
    extension interactive content
    timelapse 0h 16m
  • Identifying Toxic, Destructive Communication and Behavior in Yourself and Others 
    extension interactive content
    timelapse 0h 22m
  • Using Freestyle-Scripting to Effectively Respond to Unwanted Behavior 
    extension interactive content
    timelapse 0h 30m
  • Defusing Emotionally-Charged Situations 
    extension interactive content
    timelapse 0h 22m

Part 3 - Executive Communication Training 

timelapse 16h 12m
  • Identifying Difficult People at the Workplace 
    extension interactive content
    timelapse 0h 34m
  • Using the Enneagram to Identify and Stop Difficult Behavior Before it Manifests 
    extension interactive content
    timelapse 0h 16m
  • Power Phrases and Danger Phrases for Difficult and Demanding People 
    extension interactive content
    timelapse 0h 18m
  • Appearing to Always Have Just the Right Words 
    extension interactive content
    timelapse 0h 26m
  • Using Language Designed to Inspire and Motivate Your Audience 
    extension interactive content
    timelapse 0h 16m
  • Handling Questions, Blackouts, and Other Public-Speaking Emergencies 
    extension interactive content
    timelapse 14h 22m

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