Course Features
- workspace_premium Certified by TÜV Rheinland
- calendar_month Access Time 1 Jahr Zugriff
- trending_up Course Level: Beginner
- timelapse Learning Extent: 8 hrs. 17 min.
- language Language: english
Course Overview
About this online Course
Learn to communicate efficiently and improve your career! Whether for salary negotiations, oral presentations, performance appraisals, or job interviews-communication skills are the basis of success in business.
This course contains a comprehensive online communication training with a lot of tactics, strategies, and tips for all kind of workplace settings. It is the ideal way for employees, managers, and leaders to become a confident communicator—even in tricky situations.
After completing this course, you’ll be aware of:
- Basic communication methods and patterns, like using your voice to control the conversation.
- How to become a valuable and comprehensive conversational partner for others and how to limit potential for conflict.
- Ways to stay focused and come to faster conclusions, even in challenging situations.
- How to react to unexpected questions in front of a group and how to inspire your audience.
The training concept is designed for:
- Employees
- Mid-Management
- Executives
Target group
The training concept is designed for Employees, Mid-Management and Executive.
Learning content
Effective Communication in the Workplace
- Course Overview: Business Communication Training
- Becoming a Principle-Centered Communicator
- Staying Focused in Challenging Communication Situations
- Speaking with more Power, Tact and Skill
- Mastering New Verbal Patterns
- How to Keep Cool in Challenging Situations
- Communicating like a Leader
- Quiz „Effective Communication in the Workplace“
Communication Training for Managers
- Identifying and Understanding Various Working and Communication Styles
- Style Stepping to Overcoming Conflicts and Avoid Misunderstandings
- Teaching Your Entire Team to Style Step
- Identifying and Interpreting Visual Cues
- Projecting an Image of Power and Confidence Using Non-Verbal Cues
- Projecting the Image of an Active Listener
- Identifying Toxic, Destructive Communication and Behavior in Yourself and Others
- Using Freestyle-Scripting to Effectively Respond to Unwanted Behavior
- Defusing Emotionally-Charged Situations
- Quiz „Communication Training for Managers (EN)“
Executive Communication Training (EN)
- Identifying Difficult People at the Workplace
- Using the Enneagram to Identify and Stop Difficult Behavior Before it Manifests
- Power Phrases and Danger Phrases for Difficult and Demanding People
- Appearing to Always Have Just the Right Words
- Using Language Designed to Inspire and Motivate Your Audience
- Handling Questions, Blackouts, and Other Public-Speaking Emergencies
- Quiz „Executive Communication Training"
- Quiz „Business Communication Training“
Summary of Learning Contents
Effective Communication in the Workplace
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Course Overview: Business Communication Trainingextension interactive contenttimelapse 0 hrs. 02 min.
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Becoming a Principle-Centered Communicatorextension interactive contenttimelapse 0 hrs. 26 min.
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Staying Focused in Challenging Communication Situationsextension interactive contenttimelapse 0 hrs. 23 min.
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Speaking with more Power, Tact and Skillextension interactive contenttimelapse 0 hrs. 26 min.
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Mastering New Verbal Patternsextension interactive contenttimelapse 0 hrs. 40 min.
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How to Keep Cool in Challenging Situationsextension interactive contenttimelapse 0 hrs. 29 min.
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Communicating like a Leaderextension interactive contenttimelapse 0 hrs. 21 min.
Communication Training for Managers
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Identifying and Understanding Various Working and Communication Stylesextension interactive contenttimelapse 0 hrs. 29 min.
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Style Stepping to Overcoming Conflicts and Avoid Misunderstandingsextension interactive contenttimelapse 0 hrs. 26 min.
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Teaching Your Entire Team to Style Stepextension interactive contenttimelapse 0 hrs. 08 min.
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Identifying and Interpreting Visual Cuesextension interactive contenttimelapse 0 hrs. 33 min.
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Projecting an Image of Power and Confidence Using Non-Verbal Cuesextension interactive contenttimelapse 0 hrs. 21 min.
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Projecting the Image of an Active Listenerextension interactive contenttimelapse 0 hrs. 16 min.
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Identifying Toxic, Destructive Communication and Behavior in Yourself and Othersextension interactive contenttimelapse 0 hrs. 22 min.
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Using Freestyle-Scripting to Effectively Respond to Unwanted Behaviorextension interactive contenttimelapse 0 hrs. 29 min.
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Defusing Emotionally-Charged Situationsextension interactive contenttimelapse 0 hrs. 22 min.
Executive Communication Training
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Identifying Difficult People at the Workplaceextension interactive contenttimelapse 0 hrs. 34 min.
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Using the Enneagram to Identify and Stop Difficult Behavior Before it Manifestsextension interactive contenttimelapse 0 hrs. 16 min.
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Power Phrases and Danger Phrases for Difficult and Demanding Peopleextension interactive contenttimelapse 0 hrs. 18 min.
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Appearing to Always Have Just the Right Wordsextension interactive contenttimelapse 0 hrs. 26 min.
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Using Language Designed to Inspire and Motivate Your Audienceextension interactive contenttimelapse 0 hrs. 16 min.
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Handling Questions, Blackouts, and Other Public-Speaking Emergenciesextension interactive contenttimelapse 0 hrs. 14 min.
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Comments and Questions about the course
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