Management

Business Communication Training

by Lecturio

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Preview image for training Business Communication Training

including VAT 99,99 €

Course Features

Certified by TÜV Rheinland
Lifetime Access
Course Level: Beginner
Learning Extent: about 8,3 hours
Language: english

Target Audiences:

Course Overview

About this online Course

Learn to communicate efficiently and improve your career! Whether for salary negotiations, oral presentations, performance appraisals, or job interviews-communication skills are the basis of success in business.

This course contains a comprehensive online communication training with a lot of tactics, strategies, and tips for all kind of workplace settings. It is the ideal way for employees, managers, and leaders to become a confident communicator—even in tricky situations.

After completing this course, you’ll be aware of:

Basic communication methods and patterns, like using your voice to control the conversation.
How to become a valuable and comprehensive conversational partner for others and how to limit potential for conflict.
Ways to stay focused and come to faster conclusions, even in challenging situations.
How to react to unexpected questions in front of a group and how to inspire your audience.

The training concept is designed for:

Employees
Mid-Management
Executives

Target group

The training concept is designed for Employees, Mid-Management and Executive.

Learning content

Effective Communication in the Workplace

Course Overview: Business Communication Training
Becoming a Principle-Centered Communicator
Staying Focused in Challenging Communication Situations
Speaking with more Power, Tact and Skill
Mastering New Verbal Patterns
How to Keep Cool in Challenging Situations
Communicating like a Leader
Quiz „Effective Communication in the Workplace“

Communication Training for Managers

Identifying and Understanding Various Working and Communication Styles
Style Stepping to Overcoming Conflicts and Avoid Misunderstandings
Teaching Your Entire Team to Style Step
Identifying and Interpreting Visual Cues
Projecting an Image of Power and Confidence Using Non-Verbal Cues
Projecting the Image of an Active Listener
Identifying Toxic, Destructive Communication and Behavior in Yourself and Others
Using Freestyle-Scripting to Effectively Respond to Unwanted Behavior
Defusing Emotionally-Charged Situations
Quiz „Communication Training for Managers (EN)“

Executive Communication Training (EN)

Identifying Difficult People at the Workplace
Using the Enneagram to Identify and Stop Difficult Behavior Before it Manifests
Power Phrases and Danger Phrases for Difficult and Demanding People
Appearing to Always Have Just the Right Words
Using Language Designed to Inspire and Motivate Your Audience
Handling Questions, Blackouts, and Other Public-Speaking Emergencies
Quiz „Executive Communication Training"
Quiz „Business Communication Training“

Learning Contents

Summary of Learning Contents

Effective Communication in the Workplace

7 Contents

2h 47m

Course Overview: Business Communication Training

interactive content

0h 02m

Becoming a Principle-Centered Communicator

interactive content

0h 26m

Staying Focused in Challenging Communication Situations

interactive content

0h 23m

Speaking with more Power, Tact and Skill

interactive content

0h 26m

Mastering New Verbal Patterns

interactive content

0h 40m

How to Keep Cool in Challenging Situations

interactive content

0h 29m

Communicating like a Leader

interactive content

0h 21m

Communication Training for Managers

9 Contents

3h 26m

Identifying and Understanding Various Working and Communication Styles

interactive content

0h 29m

Style Stepping to Overcoming Conflicts and Avoid Misunderstandings

interactive content

0h 26m

Teaching Your Entire Team to Style Step

interactive content

0h 08m

Identifying and Interpreting Visual Cues

interactive content

0h 33m

Projecting an Image of Power and Confidence Using Non-Verbal Cues

interactive content

0h 21m

Projecting the Image of an Active Listener

interactive content

0h 16m

Identifying Toxic, Destructive Communication and Behavior in Yourself and Others

interactive content

0h 22m

Using Freestyle-Scripting to Effectively Respond to Unwanted Behavior

interactive content

0h 29m

Defusing Emotionally-Charged Situations

interactive content

0h 22m

Executive Communication Training

6 Contents

2h 04m

Identifying Difficult People at the Workplace

interactive content

0h 34m

Using the Enneagram to Identify and Stop Difficult Behavior Before it Manifests

interactive content

0h 16m

Power Phrases and Danger Phrases for Difficult and Demanding People

interactive content

0h 18m

Appearing to Always Have Just the Right Words

interactive content

0h 26m

Using Language Designed to Inspire and Motivate Your Audience

interactive content

0h 16m

Handling Questions, Blackouts, and Other Public-Speaking Emergencies

interactive content

0h 14m

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