Kursmerkmale
- workspace_premium Teilnahmebescheinigung von TÜV Rheinland
- calendar_month Zugriffsdauer 1 Jahr Zugriff
- trending_up Kursniveau: Einsteiger
- timelapse Lernumfang: 8 Std. 17 Min.
- language Sprache: englisch
- fingerprint Kurskennung: x74n0lRnLR
Kursübersicht
Über den Online-Kurs
Learn to communicate efficiently and improve your career! Whether for salary negotiations, oral presentations, performance appraisals, or job interviews-communication skills are the basis of success in business.
This course contains a comprehensive online communication training with a lot of tactics, strategies, and tips for all kind of workplace settings. It is the ideal way for employees, managers, and leaders to become a confident communicator—even in tricky situations.
After completing this course, you’ll be aware of:
- Basic communication methods and patterns, like using your voice to control the conversation.
- How to become a valuable and comprehensive conversational partner for others and how to limit potential for conflict.
- Ways to stay focused and come to faster conclusions, even in challenging situations.
- How to react to unexpected questions in front of a group and how to inspire your audience.
The training concept is designed for:
- Employees
- Mid-Management
- Executives
Target group
The training concept is designed for Employees, Mid-Management and Executive.
Learning content
Effective Communication in the Workplace
- Course Overview: Business Communication Training
- Becoming a Principle-Centered Communicator
- Staying Focused in Challenging Communication Situations
- Speaking with more Power, Tact and Skill
- Mastering New Verbal Patterns
- How to Keep Cool in Challenging Situations
- Communicating like a Leader
- Quiz „Effective Communication in the Workplace“
Communication Training for Managers
- Identifying and Understanding Various Working and Communication Styles
- Style Stepping to Overcoming Conflicts and Avoid Misunderstandings
- Teaching Your Entire Team to Style Step
- Identifying and Interpreting Visual Cues
- Projecting an Image of Power and Confidence Using Non-Verbal Cues
- Projecting the Image of an Active Listener
- Identifying Toxic, Destructive Communication and Behavior in Yourself and Others
- Using Freestyle-Scripting to Effectively Respond to Unwanted Behavior
- Defusing Emotionally-Charged Situations
- Quiz „Communication Training for Managers (EN)“
Executive Communication Training (EN)
- Identifying Difficult People at the Workplace
- Using the Enneagram to Identify and Stop Difficult Behavior Before it Manifests
- Power Phrases and Danger Phrases for Difficult and Demanding People
- Appearing to Always Have Just the Right Words
- Using Language Designed to Inspire and Motivate Your Audience
- Handling Questions, Blackouts, and Other Public-Speaking Emergencies
- Quiz „Executive Communication Training"
- Quiz „Business Communication Training“
Übersicht der Lerninhalte
Effective Communication in the Workplace
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Course Overview: Business Communication Trainingextension Interaktiver Inhalttimelapse 0 Std. 02 Min.
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Becoming a Principle-Centered Communicatorextension Interaktiver Inhalttimelapse 0 Std. 26 Min.
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Staying Focused in Challenging Communication Situationsextension Interaktiver Inhalttimelapse 0 Std. 23 Min.
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Speaking with more Power, Tact and Skillextension Interaktiver Inhalttimelapse 0 Std. 26 Min.
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Mastering New Verbal Patternsextension Interaktiver Inhalttimelapse 0 Std. 40 Min.
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How to Keep Cool in Challenging Situationsextension Interaktiver Inhalttimelapse 0 Std. 29 Min.
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Communicating like a Leaderextension Interaktiver Inhalttimelapse 0 Std. 21 Min.
Communication Training for Managers
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Identifying and Understanding Various Working and Communication Stylesextension Interaktiver Inhalttimelapse 0 Std. 29 Min.
-
Style Stepping to Overcoming Conflicts and Avoid Misunderstandingsextension Interaktiver Inhalttimelapse 0 Std. 26 Min.
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Teaching Your Entire Team to Style Stepextension Interaktiver Inhalttimelapse 0 Std. 08 Min.
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Identifying and Interpreting Visual Cuesextension Interaktiver Inhalttimelapse 0 Std. 33 Min.
-
Projecting an Image of Power and Confidence Using Non-Verbal Cuesextension Interaktiver Inhalttimelapse 0 Std. 21 Min.
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Projecting the Image of an Active Listenerextension Interaktiver Inhalttimelapse 0 Std. 16 Min.
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Identifying Toxic, Destructive Communication and Behavior in Yourself and Othersextension Interaktiver Inhalttimelapse 0 Std. 22 Min.
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Using Freestyle-Scripting to Effectively Respond to Unwanted Behaviorextension Interaktiver Inhalttimelapse 0 Std. 29 Min.
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Defusing Emotionally-Charged Situationsextension Interaktiver Inhalttimelapse 0 Std. 22 Min.
Executive Communication Training
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Identifying Difficult People at the Workplaceextension Interaktiver Inhalttimelapse 0 Std. 34 Min.
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Using the Enneagram to Identify and Stop Difficult Behavior Before it Manifestsextension Interaktiver Inhalttimelapse 0 Std. 16 Min.
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Power Phrases and Danger Phrases for Difficult and Demanding Peopleextension Interaktiver Inhalttimelapse 0 Std. 18 Min.
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Appearing to Always Have Just the Right Wordsextension Interaktiver Inhalttimelapse 0 Std. 26 Min.
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Using Language Designed to Inspire and Motivate Your Audienceextension Interaktiver Inhalttimelapse 0 Std. 16 Min.
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Handling Questions, Blackouts, and Other Public-Speaking Emergenciesextension Interaktiver Inhalttimelapse 0 Std. 14 Min.
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Kommentare und Fragen zum Kurs
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