Kommunikation & Rhetorik

Business Communication Training

by Lecturio GmbH
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Course Features

  • Certified by TÜV Rheinland
  • 1 Jahr Zugriff
  • Course Level: Beginner
  • Learning Extent: 8 hrs. 17 min.
  • Language: english
Target Audiences:

Course Overview

About this online Course

Learn to communicate efficiently and improve your career! Whether for salary negotiations, oral presentations, performance appraisals, or job interviews-communication skills are the basis of success in business.

This course contains a comprehensive online communication training with a lot of tactics, strategies, and tips for all kind of workplace settings. It is the ideal way for employees, managers, and leaders to become a confident communicator—even in tricky situations.

After completing this course, you’ll be aware of:

  • Basic communication methods and patterns, like using your voice to control the conversation.
  • How to become a valuable and comprehensive conversational partner for others and how to limit potential for conflict.
  • Ways to stay focused and come to faster conclusions, even in challenging situations.
  • How to react to unexpected questions in front of a group and how to inspire your audience.

The training concept is designed for:

  • Employees
  • Mid-Management
  • Executives

Target group

The training concept is designed for Employees, Mid-Management and Executive.

Learning content

Effective Communication in the Workplace

  • Course Overview: Business Communication Training
  • Becoming a Principle-Centered Communicator
  • Staying Focused in Challenging Communication Situations
  • Speaking with more Power, Tact and Skill
  • Mastering New Verbal Patterns
  • How to Keep Cool in Challenging Situations
  • Communicating like a Leader
  • Quiz „Effective Communication in the Workplace“

Communication Training for Managers

  • Identifying and Understanding Various Working and Communication Styles
  • Style Stepping to Overcoming Conflicts and Avoid Misunderstandings
  • Teaching Your Entire Team to Style Step
  • Identifying and Interpreting Visual Cues    
  • Projecting an Image of Power and Confidence Using Non-Verbal Cues
  • Projecting the Image of an Active Listener
  • Identifying Toxic, Destructive Communication and Behavior in Yourself and Others
  • Using Freestyle-Scripting to Effectively Respond to Unwanted Behavior
  • Defusing Emotionally-Charged Situations
  • Quiz „Communication Training for Managers (EN)“

Executive Communication Training (EN)

  • Identifying Difficult People at the Workplace
  • Using the Enneagram to Identify and Stop Difficult Behavior Before it Manifests
  • Power Phrases and Danger Phrases for Difficult and Demanding People
  • Appearing to Always Have Just the Right Words
  • Using Language Designed to Inspire and Motivate Your Audience
  • Handling Questions, Blackouts, and Other Public-Speaking Emergencies
  • Quiz „Executive Communication Training"
  • Quiz „Business Communication Training“

Learning Contents

Summary of Learning Contents

Effective Communication in the Workplace 

timelapse 2 hrs. 47 min.
  • Course Overview: Business Communication Training 
    extension interactive content
    timelapse 0 hrs. 02 min.
  • Becoming a Principle-Centered Communicator 
    extension interactive content
    timelapse 0 hrs. 26 min.
  • Staying Focused in Challenging Communication Situations 
    extension interactive content
    timelapse 0 hrs. 23 min.
  • Speaking with more Power, Tact and Skill 
    extension interactive content
    timelapse 0 hrs. 26 min.
  • Mastering New Verbal Patterns 
    extension interactive content
    timelapse 0 hrs. 40 min.
  • How to Keep Cool in Challenging Situations 
    extension interactive content
    timelapse 0 hrs. 29 min.
  • Communicating like a Leader 
    extension interactive content
    timelapse 0 hrs. 21 min.

Communication Training for Managers 

timelapse 3 hrs. 26 min.
  • Identifying and Understanding Various Working and Communication Styles 
    extension interactive content
    timelapse 0 hrs. 29 min.
  • Style Stepping to Overcoming Conflicts and Avoid Misunderstandings 
    extension interactive content
    timelapse 0 hrs. 26 min.
  • Teaching Your Entire Team to Style Step 
    extension interactive content
    timelapse 0 hrs. 08 min.
  • Identifying and Interpreting Visual Cues 
    extension interactive content
    timelapse 0 hrs. 33 min.
  • Projecting an Image of Power and Confidence Using Non-Verbal Cues 
    extension interactive content
    timelapse 0 hrs. 21 min.
  • Projecting the Image of an Active Listener 
    extension interactive content
    timelapse 0 hrs. 16 min.
  • Identifying Toxic, Destructive Communication and Behavior in Yourself and Others 
    extension interactive content
    timelapse 0 hrs. 22 min.
  • Using Freestyle-Scripting to Effectively Respond to Unwanted Behavior 
    extension interactive content
    timelapse 0 hrs. 29 min.
  • Defusing Emotionally-Charged Situations 
    extension interactive content
    timelapse 0 hrs. 22 min.

Executive Communication Training 

timelapse 2 hrs. 04 min.
  • Identifying Difficult People at the Workplace 
    extension interactive content
    timelapse 0 hrs. 34 min.
  • Using the Enneagram to Identify and Stop Difficult Behavior Before it Manifests 
    extension interactive content
    timelapse 0 hrs. 16 min.
  • Power Phrases and Danger Phrases for Difficult and Demanding People 
    extension interactive content
    timelapse 0 hrs. 18 min.
  • Appearing to Always Have Just the Right Words 
    extension interactive content
    timelapse 0 hrs. 26 min.
  • Using Language Designed to Inspire and Motivate Your Audience 
    extension interactive content
    timelapse 0 hrs. 16 min.
  • Handling Questions, Blackouts, and Other Public-Speaking Emergencies 
    extension interactive content
    timelapse 0 hrs. 14 min.

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