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including VAT 99,90 €
Course Features
- assignment_turned_in Certified by TÜV Rheinland
- access_time Lifetime Access
- trending_up Course Level: Beginner
- timelapse Learning Extent: about 22,7 hours
- language Language: english
work Target Audiences:
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Course Overview
About this online Course
Learn to communicate efficiently and improve your career! Whether for salary negotiations, oral presentations, performance appraisals, or job interviews—communication skills are the basis of success in business.
This course contains a comprehensive online communication training with a lot of tactics, strategies, and tips for all kind of workplace settings. It is the ideal way for employees, managers, and leaders to become a confident communicator—even in tricky situations.
After completing this course, you’ll be aware of:
- Basic communication methods and patterns, like using your voice to control the conversation.
- How to become a valuable and comprehensive conversational partner for others and how to limit potential for conflict.
- Ways to stay focused and come to faster conclusions, even in challenging situations.
- How to react to unexpected questions in front of a group and how to inspire your audience.
The training concept is designed for:
- Employees
- Mid-Management
- Executives
Target group
The training concept is designed for Employees, Mid-Management and Executive.
Learning content
Effective Communication in the Workplace
- Course Overview: Business Communication Training
- Becoming a Principle-Centered Communicator
- Staying Focused in Challenging Communication Situations
- Speaking with more Power, Tact and Skill
- Mastering New Verbal Patterns
- How to Keep Cool in Challenging Situations
- Communicating like a Leader
- Quiz „Effective Communication in the Workplace“
Communication Training for Managers
- Identifying and Understanding Various Working and Communication Styles
- Style Stepping to Overcoming Conflicts and Avoid Misunderstandings
- Teaching Your Entire Team to Style Step
- Identifying and Interpreting Visual Cues
- Projecting an Image of Power and Confidence Using Non-Verbal Cues
- Projecting the Image of an Active Listener
- Identifying Toxic, Destructive Communication and Behavior in Yourself and Others
- Using Freestyle-Scripting to Effectively Respond to Unwanted Behavior
- Defusing Emotionally-Charged Situations
- Quiz „Communication Training for Managers (EN)“
Executive Communication Training (EN)
- Identifying Difficult People at the Workplace
- Using the Enneagram to Identify and Stop Difficult Behavior Before it Manifests
- Power Phrases and Danger Phrases for Difficult and Demanding People
- Appearing to Always Have Just the Right Words
- Using Language Designed to Inspire and Motivate Your Audience
- Handling Questions, Blackouts, and Other Public-Speaking Emergencies
- Quiz „Executive Communication Training"
- Quiz „Business Communication Training“
Learning Contents
Summary of Learning Contents
Part 1- Effective Communication in the Workplace
timelapse
2h 57m
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label Free Contentextension interactive contenttimelapse 0h 02m
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Becoming a Principle-Centered Communicatorextension interactive contenttimelapse 0h 26m
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Staying Focused in Challenging Communication Situationsextension interactive contenttimelapse 0h 23m
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Speaking with more Power, Tact and Skillextension interactive contenttimelapse 0h 36m
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Mastering New Verbal Patternsextension interactive contenttimelapse 0h 40m
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How to Keep Cool in Challenging Situationsextension interactive contenttimelapse 0h 29m
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Communicating like a Leaderextension interactive contenttimelapse 0h 21m
Part 2- Communication Training for Managers
timelapse
3h 28m
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Identifying and Understanding Various Working and Communication Stylesextension interactive contenttimelapse 0h 30m
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Style Stepping to Overcoming Conflicts and Avoid Misunderstandingsextension interactive contenttimelapse 0h 26m
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Teaching Your Entire Team to Style Stepextension interactive contenttimelapse 0h 08m
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Identifying and Interpreting Visual Cuesextension interactive contenttimelapse 0h 33m
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Projecting an Image of Power and Confidence Using Non-Verbal Cuesextension interactive contenttimelapse 0h 21m
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Projecting the Image of an Active Listenerextension interactive contenttimelapse 0h 16m
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Identifying Toxic, Destructive Communication and Behavior in Yourself and Othersextension interactive contenttimelapse 0h 22m
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Using Freestyle-Scripting to Effectively Respond to Unwanted Behaviorextension interactive contenttimelapse 0h 30m
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Defusing Emotionally-Charged Situationsextension interactive contenttimelapse 0h 22m
Part 3 - Executive Communication Training
timelapse
16h 12m
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Identifying Difficult People at the Workplaceextension interactive contenttimelapse 0h 34m
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Using the Enneagram to Identify and Stop Difficult Behavior Before it Manifestsextension interactive contenttimelapse 0h 16m
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Power Phrases and Danger Phrases for Difficult and Demanding Peopleextension interactive contenttimelapse 0h 18m
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Appearing to Always Have Just the Right Wordsextension interactive contenttimelapse 0h 26m
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Using Language Designed to Inspire and Motivate Your Audienceextension interactive contenttimelapse 0h 16m
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Handling Questions, Blackouts, and Other Public-Speaking Emergenciesextension interactive contenttimelapse 14h 22m
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